Last Updated on September 2, 2014 by Larious
Having a Blackberry device that can’t check your account balance, load credit recharge is quite annoying, Most Blackberry devices that has these issues are Branded Blackberry devices, for example, Verizon branded blackberry, sprint, AT&T, Vodafone and others. These BlackBerry phones are branded by their manufacturer and Ussd Codes will not work unless you activate your BIS on the device, Once your BIS expires, ussd codes would cease to work unless you re-subscribe for BIS on the branded device.
What happens is that when the user puts in the code to check credit balance or to recharge the credit (depending on the code which the Network Operator uses for balance checks/recharges), the phone dials the code (as if you are making a call) instead of sending the code to the Network Operations for the required services. When this happens most people would resort in placing the Sim card on a different phone and loads the credit or probably send the recharge pin to a friend and they do a transfer to your phone. Imagine going through all that stress just because their Blackberry device won’t let them recharge their accounts.
How to Fix This:
As long as your Blackberry device is a branded product, it does not recognise USSD CODES. Below are tested and trusted ways to fix Ussd Issues on your device, both method 1 and 2 are guarantee fix.
Method 1:
- First, deliberately dial your customer care number, for Mtn Users its 180 or 181. Or you can just dial any wrong number.
- At the same time while the 1st call is trying to connect, without even waiting to hear network response, pull-up your dial-pad and dial any USSD code you want (eg *556# account balance for MTN) then send.
And Boom, your account balance displays on the screen.
Method 2:
This Actually the better fix for any Verizon blackberry device.
Dial ##000000 You will come to a screen, In there you want to change the “Mobile Directory Number” to your number with the area code and shows you date of device manufactured and other device information. Press BB Menu button and save your changes. The “#000000” is only for Verizon devices.
thankz a bunch! The method1 worked fune butt the method2 didn’t n am using a verizon product
Your most welcome, Appreciate.
Tanks a lot it did help
Your most welcome: D
method 2 worked thanks. dial 234 000 000 0000 in mobile directory number use bb button to save
Your most welcome. Glad it worked for you.
am in rwanda. code 250 and i have a verzion too
for me the two methode ddnt walk. an idea plz
Am so sorry these methods didnt work for you, You can google for further help.
Thanks bro,the code worked once I used it
Your most welcome, Glad it did work for you. Thanks
I typed my number this way 23490323297237
BT it didn’t work plz How do I type it
Hello Mr. Larious what of Vlingo users?
Method 1 worked not 2
Thats good. Your welcome.
Am very grateful for this your advice and addresses.. Thank you ??????
Comment: Am very glad it worked for me…. Thanks Boss
Its a pleasure sir..Glad it did.
Comment:hmm it worked thanks
Comment: have the same problem on my 9930 sprint what can I do
it didn’t work..please how else should I do it
Hello, I’m in Zambia and am having the same problem with a Verizon Blackberry phone pliz help me.
Method ! work perfectly but 2 did not work thanks anyway it help
Hi Mr larious……I typed my number like dis 2348022454996 still doesn’t work….pls help out
If all the steps mentioned in the article didnt work for you, Maybe you should try all the steps again, What type of blackberry are you using?
good day..my bb bold 5 use to complaining about d camera.. display dis below message (Could not start th camera. Close other applications and try opening the camera again.) pls, what do i do to solve dis problem. thanks
The camera module chip is bad, kindly visit a phone technician to help you fix the camera chip.
Browsing over cellular network is not included on your serevice plan wat can i do
check your mobile network. or the device is locked.
Pls how do u mean by check your mobile network..how do i cheeck it
Chairman, Your H*ad dey there jareee…… Regardless of where you your self even derived it from, I tried it and it WORK perfectly for me ! BIG THANKs!
Thank you also for visiting, your head is there. Glad it worked for you.
9ce one, The Method One Work, Kudoz Bro.
My worked. I used step 2. Thanks man
Glad it worked for you. Have fun
I use Verizon BB too . But the first method worked…. while the second rebooted my phone and still no change
ok. then use the first method that worked for you.