Last Updated on September 21, 2018 by Larious
Glo customer care line is always available for its subscribers having difficulty communicating or reaching a Glo customer care representative via call centre can now easily get in contact with an online customer care representative, this is so far the fastest way to get your issues or complaints resolved. you don’t have to wait for the endless call queues before it gets to your turn and when it finally reaches you, they tell you to call again, this can be so annoying.
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Call Centre
Our phone-in Call Centre provides a 24/7 and 365 days customer support where customer issues, requests, complaints, and questions are catered for over the phone. We have specialised Call Centres for Prepaid, Postpaid, Glo Business, BlackBerry and other segments of customers. Our Call Centres ensure prompt and efficient attendance to and resolution of all customer issues, from information and enquiries, to requests or complaints resolution.
You can reach our call centre by dialling 121 or 200 from your phone, or simply send an email to customercare@gloworld.com.
How to Chat with a Glo Customer Care Rep Online
- Visit glo website: Globacom
- To chat immediately with a Glo customer care representative, just click on the chat icon available at the bottom left corner of Globacom website, enter your name and your message and kindly wait for their reply.
Glo teams of professional experts at the Gloworld are always ready to provide expert advisory/support as may be required as follows but not limited to:
- Advice on packages
- Information on technologies and applications
- Guidance on usage and billing
- Resolution of complaints
Live Chat
Our live chat service is available anytime on the website. This provide a quick avenue to reach us when you are online. Just click on the chat icon available wherever you are on our website to chat immediately with a customer care representative.
Our live chat is intuitive, that means it follows wherever you surf to our our website, that way when you have any information need on any section of the website where you are, you can chat right from there.
Social Media
We have also explored the social media avenues to reach our customers. We are on Facebook, Twitter, Instagram, Blackberry Channel, Google+ and Eskimi. All you need to do is follow us on any social channel or site and be amongst the first to get information on our product/service offers/release and giveaways. You ca also chat with us on social media, you can send in complaints/enquiries as posts or tweets and we’ll respond to you in the shortest possible time.
Be a part of this great network; like us on Facebook, follow us on Twitter and Google+ and much more as applicable across social channels where you follow us. We’ll be glad to attend to you anytime on social media.
I CAN’T BROWSE WITH MY GLO SIM
glo top-upcard wasnot credited
A number called me like 3 weeks ago,the number ended with 0025 or 2500 but i cant recollect.The purpose is that some goods were sent to me through the man and i did not save the number while I’m in need of the number .Please ,help me with all received calls in my account or the number to be able to solve my problem because i did not store and see it on received calls again. My number is 08055862951 -Adegoke Ibrahim Iyanda.
I have issue to solve no way to solve
what problems are you having sir?
glo sim net not working
What was the error message? are you sure the Glo sim was registered?
Good morning ,please how do I opt out or unsuscribe form the glo
auto boro me credit
Pls my bonus overload is 4800 what do I use it for?
Can I use to make calls
Can I transfer to others, can I use it to subscribe, how can I use it?
Your Glo overload bonus is only to make glo to glo calls from 10pm to 8am. You can’t transfer or subscribe with your overload bonus airtime.
Simply call customer care on 121.
I couldn’t make calls from my glo for the past 5 hours now but could only manage to browse,I ve regreted great loss by this awkward act of the so called network.
So sorry about that sir, Am sure it was network issues. Seems Glo network might be bad at your location.
i’m using a BB z10,phone has connected with glo network, but cnt connect with the internet,need your assistance pls.
Glo no is 08117190776.Tnks
please, I seriously need your immediate help. Since yesterday morning I can’t call or text with my Glo sim and I have important calls to make
Glo number: 07052732060
SO sorry about that sir. It might be due to network difficulties. Kindly call Glo customer care on 121. to help you fix the issue. I advice you call.
i need a job in your office
I am having or experiencing challenges with your network. How on earth will you be deducting my account 100 Naira for services I have not applied for. I called your care line wherein you promised to returned and deregister my line but up to this movement you did nothing.
my nos is 08079877609. i loaded N1000 airtime on saturday evening, on sunday i sent some messages at d cost of less than N200 & this morning N120 I ought to have a balance of N600+ But im having N352 as my balance, pls why this abnormal deduction.
my glo number is 08114776455. I am in glo bundle, though they used to give me 30mb on every recharge of N200, but I have never benefited from the bonus of x 3 that is been advertised. why
Pls i’m on glo bumpa plan, and I wish to migrate to glo bounce plan. Pls what code am I to use, because I have tried *170*4#, but it didn’t work. Pls I need your help. Pls reply, Thanks
Try the glo bounce migration code again. Might be due to network issues. Dial *170*4# to migrate. or call customer care on 121.
try the code again. it might be network issues.
how do I get internet setting on my phone
I WANT TO NO THE REASON WHY U GUYS NO WANT GIVE ME.M.B
Glo internet network is very very BAD in my area. I can hardly use data till late hours of which its so not proper
Good Afternoon,i’m trying to Lodge a complain about my line.i was given a bonus of two thousand naira.which i can’t use and i don’t really know what happen.here is my phone no:08072314300
thanks
I want to subscribe on my Techno N9 and they have deducted my 1000 since morning I did not see any msg
Have called the customer care they direct me here to complain. they told me that I used d wrong code.Wat I want is my money
Pls I will be glad if my money is been returned here is my phone number:08054521775
Ȋ̝̊̅ love globacom
Hello, i missed place my glo sim and i wish to re-trief it back online but i don’t know how to go about it, please one who can lead me through?
good day, please i what to ask if glo have children Ambassador i will like to register my daughter
My Sim Card Is Asking For Puk And I Couldnt Find My Sim Pack Please Help
i recharged my glo sim on my gtb acc and first bankacc,but u are not credited my account,help me find solution to it…..
please Sir, I have an issue with my church line(Deeper life), towards the end of February or beginning of March, I discovered an information on my phone ” Sim Card registration failed”, my line was active that day and I made calls with it few hours before I saw that information, and from that moment , I could not make or receive calls, I was completely disconnected, again , as of that moment, I was not owing, my due date was usually 25th of every month. I went to Glo office Abuja and was told that my Line(number) has been given to another person that came to do welcome back, and I ask ” a line that is active?, and duly registered?”, for what?, Am I owing or not recharging”, how has that been my concern?, who did that?. all these questions did not attract any answer, I was only told that they will look into it, I later called the customer service and told me that the line was deactivated, I told them that the Line is active somewhere and that I cannot take it like that since that number was registered, if anybody commit crime with that number, I will be held responsible, as of yesterday, I was there in Abuja office and was told that there is nothing they can do about that I should take a new line, if I should take a new line ,what happens to the registration that I made, A call was put across to the new subscriber and she said that she is not even a deeper life, how come you give out a church line to non member of the church.
Sir I think I have waited enough(2 months) for that line to be retrieved back to me and all to no avail,I will only wait for the next one week and if nothing is done, then I will take up the matter to the Nigerian communication commission(NCC) to help us look into the matter, because there is nothing else I can do, and I need my Number back because it is registered.The church line number is 08150609391, you can reach me on 08055169341.
Thanks and God bless u.
my serial no is 8923450411101014057F
sir, it is so unfortunate to glo as a company not to have network at my area for five days, i mean yashikira, , baruten local govt, kwara state . It’s so disheartening. I do not know if the company knew what it stands to lose if you are dropped. so embarrassing.We have been conversant with failure of service every weekend. Do something before we users revolt.
why is my glo line saying “sorry your call can not be completed due to congestion on line” pls help I can’t make call on my line
Please I needed your help on my glo sim, cos it was blocked due to wrong pin I put……here is the number 08078843144 just the puk I needed from you .
We can’t Recharge on our group line which expire today,
I bought a glo sim yesterday and i was told to wait for another one hour before i activated it, but up till now its not working, what’s the matter
my forscom line is 08075429799. I dialled *124# about 3 weeks ago in reaction to message which promised one month free subscrption. I was informed immediately that my subscrption date had been extenteded to July 8. Today 9th June my line has been suspended and am asked to subscribe . Pls rectify this as it will amount to falsehood and deceit contrary to sales of goods Act as upheld by consumer protection council and national communication commission in nigeria.
I recharges my glo line for BB10 subscription yesterday and send COMONTH to 777 my #1000 was deducted but my BB service was not activated. I need to restore my subscription as soon as possible. My number is 09050066953
Why is your customer care line doesn’t connect through
I want to add my friend and famlly
i subscribe for bbcmonth of 1000 and since yesterday,d mssg is activation pendin….
Glo Data network is so poor in Sagamu, ogun state, kindly do something about it because it used to be the best network before
please l am having a problem of recharging please help me
u people should sove the problem recharg card of this number 07056085002 or l condem the card once
MY LINE HAS NOT BE PROVISION FOR BROWSING AND I WANT TO BROWSE WITH IT NOW
Just bought a sim card from a glo outlet office, registered it at once since on the 11th of July, yet not functioning till now. The number is 08057382675.
I use Acer iconia b1 711 that does not receive calls I remove the sim to another phone to recharge. Is there any other way of recharging? My phone number is data: 080342501
I have loaded #1000 card commission bonus is not given to me as term and condition apply please kindly credit my bonus. 08055947037
Pls help mi to block my sim card . It was stolen . Hw much will it tak mi to replace my sim card
why are there no answers or response to all these questions/complaints. I can’t make any complaint either
This article is just to tell you about visiting glo website and chatting with their online customer care, If that didnt work, you can always call Glo customer care line 121. Thank You
How can I stop the auto-borrow me credit cause have been trying to dial *321# but it was displaying it not successful, and everytime I recharge on my Line they deduct their loan credit then replace it with auto-Borrow credit and I was the one that activate the auto- Borrow Credit
Kindly visit glo website and chat with a customer care agent or just call 121 and wait for a customer care agent to attend to you. Thanks
I can’t call other network on my Glo sim and I can’t call glo customer care cuz dis problem.pls I nid ur assistance ooo.
Pls have been unable to call out on my line since yesterday ,I even try to call 121 ,the call wasn’t go at all.Pls help me out ooo.THANKS 08111378075
I believe it should be the glo network in your area, Always note when rain falls glo network is always messy. It should be better now i guess.
Are you sure the glo sim is registered?
Please how do I change this language thing on 121. Can’t comprehend with the language am hearing please help!!!
Hello! Am stephenson by name, i lost my glo line, how do i get it back plz?
Vist any glo shop near you and complain, you would be given form to fill and details of the number.
I am having issues with this language stuff, i don’t understand Yoruba and its really unfair that that’s the only language 121 uses.
please help me check what is happening to my monthly data bundle. I want it to be just one, instead of too many that isreally confusing me now. And the way my data burns is surely frightening. pls help me. er
Theres a way to change your preferred language when you call 121
call glo customer care on 121
ou guys re just removing my credit any how when im on post paid and i do subscribe for BB BIS so why they still remove my credit……………………………….why 08058201075
Make a complaint to glo customer care on 121 or visit glo website and chat with an online agent.
Your Comment * I want to confirm if this text message is from glo, it read thus: you are cordially invited for GLO LAFTA FEST this sunday@ Eko Hotel by 4p.m. Pls present this SMS as your INVITE @ the venue. GLO Unlimited!
I just subscribe for 4.5gb am not enjoying my browsing at all is very slow on like my etisalat can u rectify the problem
This can be the issue of your area network, Glo mask might not close to your location.
Your Comment *please Am using a sim registered by my kid bro nd I have Lost my phone with d sim in it … i wanna d wlcom back But d problem is my bro don’t remember d name he registered d sim with…. please nd please I really need help Dats if u guys can help me in anyway cos dat sim is my source of income ……08057573484 dats d number
So sorry about that, Kindly call glo customer care on 121, try calling at midnight or very early in the morning.
Please help me I have been trying load airtime but is not going ,it keep saying I should contact my services provider. This is my number 08112465205 thanks
please i have not been able to make calls neither can i receive calls.
I need to know if my line has been blocked by Glo
08059014427 is my number
Your Comment please I have subscribed with 1000 naira data plan, so i am asking which code will i use to check the balance of my data and expiry date?
send info to 127..your data plan balance would be shown and expiry date.
Pls dear am having problem n glo customer line is answering me wit hausa all time,seconder I think my little one’s answer something to 7078 loading of which I dnt do pls I love to disconnect it fast as possible or send me any glo office near Gbagada dat I cn go pls.tanks
I subscribed to bb and they sent me a message that it gonna expire on the 29the of this October. This morning bring 11th, got a message from 777 that my 3g subscription has expired. Why is that so?
Kindly call glo customer care and complain.
Pls there is no network in ayede ekiti 4 d past 2 wks now.it needs urgent attention pls.
I want a display of my balance immediately after I finished making a call.
What is BiGyPCK?
sir,
UNWARRANTED DEDUCTION OF MY AIRTIME
I humbly wish to notify you that every time I recharged, e next I will see is deduction for text messages or calls I didn’t make or call. is become very alarming to the point that I am contemplating if my line is not from glo but somewhere else.
Sir pls use ur good office to see to it that all those deductions are refunded back. Thanks and God bless.
my problem is my post come line ,icant not abl to make call. i was directed to call costomer care on 200 but is not reachable,
If I bought a one month data plan on 6 November, 2015, how then is it possible that I have used 70% of my one month duration (this question arises due to the SMS you sent me this morning) ?
Hello larious…it is nt easy,i knw 2 many messages…i rili nid ur help i cant call n my frds cant call mi too,i cant browse n d most painful part is dat i subscribe…ive registed my line…any tym i try to call bla bla bla congestion on d network seriously i nid ur help….
Its obvious your sim has issues and needs to be fixed asap, kindly give a call to glo customer care on 121 and explain the issues. They would help you fix it.
can i swap my line from airtel to glo?
Hello sorry have been trying to subscribe some days ago now I can’t. n have try 121 dey are not solving it for me.I recharge my phone I want to do montly sub for android is not activated since yesterday.is like I done a day sub 100# n I still have 20mb n is pre activated.please help me with it I need to sub urgently,biko.
I’m unable to recharge.pls help rectify this problem now.it happens atimes dat I will call ur customer care number and 4 a very long time you won’t answer.pls help me rectify d problem.cos rite now I want to recharge.pls
Hello I just subscribed glo bis this evening and I was told to wait for one hour, but its over one now and I’ve not gotten any confirmation sms, but my 1k has been taken..please help
my Glo Sim can’t call or check account balance and I have register it
i cnt load card on my sim and
been using it for a while ,pls help oo
Pls dis *777*21# for BlackBerry isn’t working here,i mean d 3GB data cost of 1000 naria
My glo sim has been blocked, how do I unblock it
do glo support bb bold 3 subscription if yes message me on time b4 i do it
I want to register my sim but I can not find my puck number what should I do. I number is 09051609027
I subscribe to glo #200 and i cant use it pls help me out this is the number 09054355559
Which subscription did you subscribe for?
pls i reacharged my simcard yesterday 21/01/16 with #500 airtime, but i wasnt given any MB. now this morning the message i recieved was that your 30MB will expire 21/01/16. and immediately i recharged yesterday i tried checking my data balance and all i saw was” YOU DATA BALANCE IS BOUNCE”. i am totally confused, pls help.
I did 1week blackberry plan but still, glo is still debiting me data. Please stop charging me.
I use Lenovo Android Phone ,I subscribe to BB plan of 1000 for 3GB and the amount has been deducted .But up till now I have not been connected .What can I do next.
So sorry about that sir, Kindly dial *777*0# to know if you actually subscribe. have you rebooted your device?
hiiii i m using glo, my no is 09053920630 i am using this no since August, 2015 this no. is registered as cug no .My issue is this ,whenever i recharge my no. the just deduct the whole amount .I m totally Fed up with the Glob Service .This is my official no. n i have to face so many problems just bcoz of this thing .
I have been having issues with my glo Sim, after my subscription yesterday I couldn’t make calls, I called the customer care line and they said that am not in my glo bumpa account anymore that I should dial 10010*1# of wish I did but the response is that the profile am about to migrate to is the same as my current profile…. Please try and do something about it ASAP… Cause am getting fed up secondly, please deactivate me from auto borrow credit.. My name is Holy and my number is 08159066090 from Port Harcourt
Pls kindly deactivate all weekly and monthly subscription on my Glo line (08073536106). I do not need any for now.
Good afternoon, am OYEWOLE OLUWATOYIN , how can I subscribe to my Glo line ………using infinix?
Simply select any data plan of your choice after dialing *777#.
Please, I loaded my Glo line and have not been able to make calls since last week.
I bought a new sim card and I loaded on it but my recharge was not doubled
Hello sir,we need your service in our area,we don have ur mass at all…..pls help us oooooooo
Where is your area located?
Have you called Glo customer care on 121?
Pls rectify my line for me cos d way glo is deducting my money I don’t understand it pls
hello, i recharge(#1000) on my sim card using *223*PIN NO# and i was expecting to get 1GB AND #1000 call credit but to my suprise, i didnt get any of the two.Kindly help on this ASAP.
Thanks.
Comment: Why is it difficult to get your customer care services?
Pls i want know a code i can use to check my friends and family list
For some months there have been no glo network in Igarra, Akoko Edo LGA of Edo State. How can glo claim efficiency in service delivery. My CUG line has gone docile due to network problem and yet Glo sends me message monthly to recharge my account. This is absurd.
Hello pls I use my first mobile account to top my glo line. My money have be deducted but my glo line is not credit.pls my number ( 08071281594
Glo please stop exploiting us with your massive data plan & a very sluggish network. It so annoying, pls fix it ASAP. I reside in festac & everybody is complaining about ur poor service
Its not only in your location sir, Glo network is practically slow in some locations. Bear with slo glo.
I cannot recharge ma phone ooooo please what Im I gonna do
Good evening please I don’t know what happen to my global line I cannot make calls since morning
have been trying to load card on this line not going am at Benue state please help me fix it 0705972537
I can’t recharge, if I dial d pin,d response is,a problem as occurred in refill. I called customer care,they said dial 123,which I did,not going, call d customer care again, didn’t pick my call since yesterday.
i bought a card ealier morning today but i didnt a mistake by scrashing the card i lost 2 digit number on it, i want you to kindly help me get the card send too my mail here is the serial number of the card 390463313069558 that is the serial number for the card i have also been trying too call your customer careline but i was unable too reach you pls kindly help me out i have an important call too make tonight pls
I bought Glo cards 200 each to load on my phone but was drenched by rain, so while scratching the care I mistakenly scratched out some numbers, most of the serial numbers was also out…. Please help me out
My name saurav kumar mera user Id aur user password and transaction password kyse milega ?
help me unsubscribe some service on my line 08115328819
Please I went to do my welcome back today and am still unable to use it showing sim registration failed please help me my number is 09059847562
Am loading a glo #200 Buh am missing two numbers. please help
i just loaded N500 recharge.
An advert to get N1800.00 plus other offers by dialing *170* something something for ten days appeared.
It disappeared before I could complete the dialing.
Please complete the code for me.My number 08052011680
Pls I want you to help me solve dis problem. Any time I load recharge card,glo Wil just clear all the unit. I want to recharge my phone, but am scare of loading. Pls help me fix it. My glo number is, 09051680306.
Kindly call glo customer care on 121 or visit glo website and chat with their online customer care.
I’m using BlackBerry Z3, I did my monthly BlackBerry plan about 2 weeks ago, I noticed that my Internet connection is often on Edge, and the browsing is so slow and frustrating. Many a times I do switch off the phone to see if it will change but it goes back to Edge in minutes. What do I do?
Glo network is bad in your location, simply try Mtn or Airtel or Etisalat network in your area.
hello i bought a card of 200 naira, glo card as i was scratching it some number srape away , this the card number 5324633296…..51, and this teh serial number, 890665307184622, please you can recharge to my fone directly this my fone number, 08054138683, i will xpecting it oooh
I bought £5 glo number on the 9/10/16, have tried it several times. Said the number was incorrect. Please can it be resolved for me. The card number is 00 6 87309889004
Thanks
PLS WICH PARKEGE IS THE BEST AND THE CHEPEST TALEF
glo gbam plus is very affordable with cheap call rates.
people are complaining of my line diversion to someone’s else phone number each time they call my glo line.
Kindly call 121.
i over scratch my recharge card pls help me
I mistakenly scratched some numbers ony recharge card how can I get it retrieved
I reached with *223*pin# for data topup instead of monthly data plan it gave me from 11th November 2016 till 27th November 2016 its not up to a month how can it be corrected I called customers care no respond
How do I migrate from cug-ppl.
Call 121.
You still need to call them off peak hours like in the midnight when there is less traffic. They are the only onces that can help you fix the issue.
I welcome back my glo line after loosing my handset, i can receive calls also send my, but i can’t recherge or check my balance, what can i do
Did you register the welcome back number? Kindly call cc on 121. its best to call at midnight or when they have few traffic.
plz my phone and sim was stold all i need from u is just to track the exact location of the phone. diz d num 09057385256
Contact the nearest police station for a police report.
My glo sim just stopped working after I just subscribed in 3 days wat the p
We have a big problem network on glo. To make call or browsing is worst network people are running away for your line because no improvement at all always bad network everyday. Along Iwo road to Egbeda local government till Asejire plant I mean coca cola And all water side. Find solutions for useless network oooooo glo everyday bad network
Comment:i tried loading my freedom n I was blocked old kindly unblock it
I’ve always been on Biggy plan and I was automatically changed to flex. Pls, I want to go back to my Biggy plan because that is the most suitable plan for my business.
I can do anything with my glo line but the problem is that I can’t store numbers on it why?
your glo sim contact storage might be full,,,, you need to save the contacts on the device.
Unable to register my new glo no 08053555333@ the H/M. Center b/c it was “not sending”. Pls find out wat de issue is. Thanks
Comment:i am Akintunde Ganiyu with Glo no-08052137124.The issue i have is that at atimes my sim will not have network and it has started since Monday this week.Pls help me out
I borrowed credit of #200 yesterday and this morning ,i discovered that they have wiped it off,pls what is the problem?
I just called customer care service now, and I was told to call back. I do recharge my glo line but to notice my card just disappeared. I left the line for a while and tried recharging again last week 14th or 17th I guess with 100 naira but to just make a call today 20th with the line and my call dropped within 8secs. I checked my account balance and found out the whole card has been deducted. Can you please tellme what is going on?
I mistakenly subscribed for Android plan instead of bb plan how do I get it back
Comment:how should I stop ARISE-W service pls tell me bcos I’m tired of deductions of my money
I subscribed on my android 200mb for 4day and there nt internet connetion. So pls help
My name is Gbemi Omotoye with phone no-08113225851.
I tried to recharge #200 card but it was given complaining of ‘’A PROBLEM OCCURRED DURING REFIL, CONSULT CUSTOMER CARE’’
SERIAL NO OF THE CARD-9912653068893488 (it’s not clear very well)
BATCH NO-0052960018
USE BEFORE-28/12/2019
PIN-
Please help me to clarify it , I scratched card myself it’s not paper card.
Thanks
I bought a Glo recharge card, scratched it myself carefully without defacing any number. when I loaded the card, my phone displayed invalid pin.
The particulars are:
pin no: 32200 81539 32410
serial no: 991263005204658
batch no: 003196C002
use before: 20/12/2019
my phone no: 08154470245
value of card: N200
Comment:good day sir, the browsing of my GLO was too slow what can I do to make it fast? thanks.
Glo network connection is poor in your location, theres nothing you can do, simply change ISP
how can I change my glo customer care language from Hausa to English
Good afternoon, please what do I do? Glo said my pin code has been blocked when i was trying to activate my glo transfer pin.
Morning,I have been trying to use glo share and sell since last night but all to no avail, my no is 08076969679 pls what could be the cause?
Hello,av bought 1000 naira Glo twice this month for data subscription just barely two weeks now and immediately I loaded it,the message was given to me that it would expire on the 22nd of this nmonth,I thought it was a n stake because its a whole month subscription until another message came in yesterday reminding me that the card I loafefd the second week of this month will expire this Saturday,kindly rectify it please my Glo number is. 09058035014
my name is mr olalekan I bought a glo recharge card scratched it by my self and missing some number on scratching it please me to clarify it, this is the serial
number-391166017589274
my number-08076855073
Morning,hve been getting cont
Good morning sir /ma…hve getting continuous message since yesterday morning concerning my mb expiry date, nd it’s yet to expire..can they please stop sending dat message to me cos it running my ba3 down….dey should take a chill pill till wen it’s d d-day…tnx.. my number 07051798962
iloaded card of 1000 naira yesterday for data with *223*pin HARSH THEY REPLY ME WITH 100plan and till today evening ,instead of 3.2gb what can I do my number is 07052285131
My mother register for glo, I transfer #200 to her, after using the credit to make call, her line was not reachable so she register the line again and recharge #200 and the line was going and after two days again the line is saying not reachable for 4 days now. 08115439306
Comment:my credit is just deducted anyhow and its everyday and I’m not notified the reason for the deduction…what can I do?
My name is Hilary I have been using your 10,000 Gb data plan but recently the way you company deduct my data I do not understand I have switched off almost everything app in my phone except my email and what app and most times I switched off my data still you keep deducting my data please check your system if something is wrong I doubt if I will still use glo data if this continues
(Hilary Ifeanyi) my phone number is 08118351440
Comment:Am Archibong Edet Archibong
I charge my phone in my neighbor house
because the electrician were doing maintenance
work in my house . then where I charge the phone
someone try to open and it was blocked, since I have
misplaced the pack please kindly help
my phone is 090 5543 2417
I bought 3g data of 1000 for 1600+1600 making 3200 but now I haven’t received any message about the rest 1600 I was just St given the normal 1600 only and I have been trying to reach customer care to make complain they were not picking up for thirty minutes
Sim registration fail what to do pls
Morning d name is nice am having problems doing TF with this line cos dats what I use in registering my bank and now I can’t use pls what will I do……
Comment: Pls l want to speak to customer care representative but my phone is speaking hausa snd l don’t understand hausa so how can l change it to English
Even now I try to recharge but they are telling me that I have no access to this service why
please can someone help me , my f come isnt working after recharge .
Your internet services are not available to the required quality. Also you automatically change the charge platform on the expiration of the normal data charge platform.
Please sir am tired of auto borrowing recharge card. If you can help me cancel it i will be very happy sir thank you
How am i going to share airtime with someone i need the code please is urgent
I was doing recharge my number 08115035648 by recharge card 500 naira. But I didn’t get balance so I tried many times. because of that my recharge facility has been blocked. Please help me and reset it.
Manoj Kumar
+2348115035648
Kindly call glo customer care on 121.
Pls I can’t restore my whatsapp messages and media with my Glo network but I can browse with it and I need to restore this messenges and media, as I just reinstalled a new whatsapp.
As you remove my money for night plan and you have it to me through out the night you did not let me used it now you are removing my data if you won’t make that night plan active from the pause ilyou put it if you are reading this you will die all your co-workers will die even anyone of you will die cause the money I used for this plan I suffered I wash someone cloth to get it if you will not make that plan active May GoD wrench your family am looking forward to your reply
I can not brouwse with my glo line please help me
My wife line was block and she doesn’t have the puk number please can u help to retrieve it back to her that’s her business line you know.this the number08054050523 the amount she has there is 215 and she has a subscription of 1782
Good evening please i made a mistake by scratch out two numbers on d recharge card that i want to load and av call d customers care line but it’s speaking Hausa.
I over scratched my glo 500 card, please how can i get it back using the serial no
I tried to load my airtime and it saying problem occurred while refill that I should contact customer care
Please my brother mistakenly set password on my mother SIM n is no active now please kindly help us the number is 07056701085
I sent a glo card to someone and realised that it has been loaded/used by someone else. How do I reconcile that?
I over scratch my glo 200 card how can I get it back
i can’t refill my glo account
I over crashes my glo 200 how can I get it back
I want to transfer credit from my sister glo line to my glo line but is telling me that transfer failed, credit transaction of requested amount not allowed. So want can i do. Is 200 i want to transfer.
I oberscratched my recharge card. What do I do? I have the serial number.
I over scratch my Glo 200 card please can u help me to resend the code
I can not brows with my glo. My area is saburi dei dei fct abuja. My number is 08058466581
I over scratched my card this is d serial number 990898008822560
Please I damage my 500 recharge card can you sent the number for me?
I mistakenly over scratched my #500 glo card and missed some numbers, please cand u send my pin to m
Serial no: 950998602916482
Number: 08052500033
I recharged glo card 5#00 yestrday on my jombo sim card and I was supposed to be given a call bonus #2500 and mb 250 but I was only given the mn and I wasn’t given the call bonus and I tried calling customers care but no response please help me to resolve this issue my number is 08071205852,
Gud afternoon,please I bought a cig sim yesterday the 2nd of December 2019 and just one of the sim is active,wats holding the remaining one?
over scratch my card glo 500 naira how can I get the pin back
how do I recharged someone on Glo mobile number
I scratched my recharge card deeply so I miss some numbers.plz help me to get the card back
Dis is de card serial number,950998602293130,,glo 500 card,
hi my friends sim card was blocked and his not using pin how can we unlock it
Pls I bought a recharge card, mistakingly it got over scratched, pls how do I go abt it, its a #1000 card, the serial no is, 910195311063469, and my phone nos is 08055416949
hi,I registered a new sim yesterday and recharged #200,but it seems the registration was unsuccessful,since I’ve still not been able to use said line but the airtime recharge went through,though the number is not successfully registered…. what do I do.
Simply re-register the line again.
Am trying to use my glo sim to register for WhatsApp but its telling me that my number has been banned
Make uner help me ooo. Am trying to register my WhatsApp number with my glo line. But its telling me that my number has been banned…. I tire for glo O. But am making calls and doing different things with the sim now.
I sub my phone Andrew monthly this nextwork very bad
I overscratch my recharge card, this is the serial number 950998602906617
This is my glo number 08110751567
I recharged 400 naira and it was deducted from my account.
U need to do a sim swap before u can asses ur line back
U need to do a sim swap before u can asses ur line back
Where u bought the sim, go back for a proper registration OK only if u buy the sim from glo outlet if not on road side oo
Pls sir/ma I have I problem here I over scratch 1000naria recharge card and the card now spoiled and lost the pin. Pls me get the recharge pin back. This is the serial number of card:910195310084382,batch/exp:0052991005/09/01/2022
Pls kindly help me out here,I want to recharge card but since yesterday it as not being going,pls help me.
i Wanted to swap my glo sim but I couldn’t
i haven’t been able to call or recharge my glo line since i bought it…they always say i don’t have access to this account…i have to try 10times before it will enter or make any calls
…glo shaa
I registered but it saying I don’t register
Pls my sim has been hacked by a customer named John James this morning
Hello
I bought this card today and it write, the card has already been used by another customer…….the serial no are as follows: 180601310148040 and 180601310148041
Hello, how do I retreive my credit transfer code,? Please.
How can I recharge my glo line with it’s serial number the pin keeps telling me invalid code
I’ve not been able to recharge my line since last week I’ve tried to recharge using two different recharge card but it’s not still successful. Kindly help as matter of urgency.
Please have being trying to migrate my glo Sim from berekete to yakata please kindly help me out 09059179176
Am bought a card and amu unable to recharge my line it saying the card is invalid I need your help on that
Glo didn’t make it clear that badargy meant I just lost 200 because of that I am so mad right now like how are you supposed to know that badargy is a town in Lagos that is so not clear at all ahhhhhhhhhhhhhhh
I lost my gloves sim and have done welcome back since yesterday, up till this present moment is not working. The number is 08072424394
I want to see my glo number
I’m unable to transfer credit to a glo number
Hello glo I recharged from my account instead of 09055916903 I wrote 08055916903 in Saturday around 1:34
Please I mistakenly transfer to Rong number instead to this number 08151469100
Please help me to transfer it back to the number 08151469100
I haven’t see result please make it quick
I transfer from 07054323263 to Rong number instead of this number 08151469100 please help me to send it back to the number thanks
I’m expecting it please
Pls I don’t knw why my glo network is very slowly maybe you should help me change to new yakata package
Good evening,I’m trying to load a card but it’s telling me “A problem occurred during the refill. Please contact your customer service”
I bought card and I can’t recharge my line
Pls I was unable to load on my glo sim
I recharged a credit and their saying there is a problem ii contacted the customers serrvicee but still the ssame
I load glo card in my phone but it sayind ivalid card why?
I gifted a wrong number data please refund the airtime to me my number is 08110677626
The number I intend to gift 08107515790 and the number that was charged is 08110677626
I gifted a data to MTN number 08107515790 kindly refund it to my main number which is 0811677626
The number I intend to gift a data is 08107515790 and my number is 0811677626
Data services charge
I recharged a credit and their saying there is a problem ii contacted the customers serrvicee but still the same
How can I get my puk code online, here is this the line 08119229715? My SIM has blocked.
How can I get my puk code online, here is the line 08119229715? My SIM has blocked.
I’ve been denied access to my glo Account, what do I do to retrieve it back
I have been trying to subscribe to a data plan but it is telling me an error occurred and that I should try again later. I have tried many times but no positive result. Please what should I do?
Good morning
Please has Glo welcome back for customers commenced? That is; have all the hassles been cleared so as to enable customers do their welcome back smoothly and peacefully?
Dear sir
I am not being able to recharge my glo sim card
My glo line cug 9150491666 can’t make calls plsss
Can I use my glo SIM card here in Cyprus
I don’t want anybody to call my number
Good day,
I cant connect to the internet while my data is on, It stopped suddenly and have tried all I could still not working.
Please I need something to be done as soon as possible.
Thanks
My glo line telling me i am not access to account what can do
Some send me an airtime and they debit him but I didn’t get any card from my glo sim why please?
hello good morning, i bought glo card since yesterday, i was trying to load it but they are telling me that something wrong during the refill, they said i should contact customer service
My line 08071587865 has been deactivated and I want it activated back
My glo line has been bared, i cant make call, i cant check my balance, i recharged 1000 to clear my debt, no message to show i recharged, i don’t know exactly what is happening
Why my glo date immediately finish
I want to request for a reversal of a credit mistakenly sent to an unused glo line
Pls a credit of 9500 was mistakenly sent to dis line 08115024454,instead of 08134576692 and I called ur costumer care service they tolde to request for reversal via gloworld.com pls help me out