Glo customer care line is always available for its subscribers having difficulty communicating or reaching a Glo customer care representative via call centre can now easily get in contact with an online customer care representative, this is so far the fastest way to get your issues or complaints resolved. you don’t have to wait for the endless call queues before it gets to your turn and when it finally reaches you, they tell you to call again, this can be so annoying.
Our phone-in Call Centre provides a 24/7 and 365 days customer support where customer issues, requests, complaints, and questions are catered for over the phone. We have specialised Call Centres for Prepaid, Postpaid, Glo Business, BlackBerry and other segments of customers. Our Call Centres ensure prompt and efficient attendance to and resolution of all customer issues, from information and enquiries, to requests or complaints resolution.
You can reach our call centre by dialling 121 or 200 from your phone, or simply send an email to firstname.lastname@example.org.
How to Chat with a Glo Customer Care Rep Online
- Visit glo website: Globacom
- To chat immediately with a Glo customer care representative, just click on the chat icon available at the bottom left corner of Globacom website, enter your name and your message and kindly wait for their reply.
Glo teams of professional experts at the Gloworld are always ready to provide expert advisory/support as may be required as follows but not limited to:
- Advice on packages
- Information on technologies and applications
- Guidance on usage and billing
- Resolution of complaints
Our live chat service is available anytime on the website. This provide a quick avenue to reach us when you are online. Just click on the chat icon available wherever you are on our website to chat immediately with a customer care representative.
Our live chat is intuitive, that means it follows wherever you surf to our our website, that way when you have any information need on any section of the website where you are, you can chat right from there.
We have also explored the social media avenues to reach our customers. We are on Facebook, Twitter, Instagram, Blackberry Channel, Google+ and Eskimi. All you need to do is follow us on any social channel or site and be amongst the first to get information on our product/service offers/release and giveaways. You ca also chat with us on social media, you can send in complaints/enquiries as posts or tweets and we’ll respond to you in the shortest possible time.
Be a part of this great network; like us on Facebook, follow us on Twitter and Google+ and much more as applicable across social channels where you follow us. We’ll be glad to attend to you anytime on social media.