How to Fix ‘This Account Is Not Allowed to Use WhatsApp’

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Written By Larious

Larious is the Executive Editor of LowkeyTech. He is a tech enthusiast and a content writer. 





Last Updated on August 2, 2023 by Larious

If you use a modded version of WhatsApp or third-party WhatsApp client apps, you will likely encounter an error ‘This account is not allowed to use WhatsApp’. The appearance of the error means that your account is banned.

But what after getting your WhatsApp account banned? Is there any way to lift the ban on WhatsApp accounts? We will discuss the ‘This account is not allowed to use WhatsApp’ in detail. Let’s get started.

Why ‘This Account is not allowed to use WhatsApp’ error appears?

The ‘This Account is not allowed to use WhatsApp generally appears when your account is banned. If you see this error, you are unlucky and have your account banned.

Now as far as why the ban is implemented, there are various reasons. WhatsApp considers several details before applying a ban on your account.

There are two types of bans on WhatsApp – Temporary and Permanent. The temporary bans are set for limited times, whereas the permanent bans are for a lifetime and can’t be lifted.

Why WhatsApp Bans Account?

According to WhatsApp, few practices lead to temporary or permanent account bans. Here are the key reasons why WhatsApp bans account without warning.

Unwanted Messages: Unwanted Messages or Message Spam is often the key reason for an account ban. If any contact asks you to stop messaging them, it’s best to remove the contact from your address book and refrain from messaging them again.

Automated Messages: If you use any third-party apps to send automatic and continuous messages to your contacts, you are inviting yourself trouble. Automated or bulk messages are not allowed on WhatsApp and can lead to an account ban.

Messaging unknown users: Using a contact list that isn’t yours is not allowed on WhatsApp. If many contacts report your account for messaging them, you can get your account banned.

Sharing Prohibited Content: Like every other instant messaging app, WhatsApp doesn’t allow users to share prohibited content. Prohibited content includes scam links, adult content, the use of hate speeches, and everything considered illegal online.

Sharing Virus or Malicious Files: Sharing malicious files as attachments is also prohibited on WhatsApp. If WhatsApp finds you sharing viruses or malicious content, your account can be banned permanently.

Use of WhatsApp Mods: Many users have already got their WhatsApp account banned due to using it with WhatsApp Mods. WhatsApp Mods like GBWhatsApp, WhatsApp+, etc., offer you better features, but there’s a security & privacy risks. The use of modded WhatsApp apps can lead to a permanent account ban.

These are some key reasons leading to the WhatsApp Account ban. If you don’t want to lose your account, avoiding these practices is best.

How to Fix This account is not allowed to use WhatsApp?

If you have encountered the ‘This account is not allowed to use WhatsApp’ on the app, your account is already banned. If it’s temporarily banned, you can get it back.

However, if your account is banned permanently, there’s no way to get it back. If the ban is permanent, there are rare chances of recovering a banned WhatsApp account. Here are the few best thing you can try to recover banned WhatsApp account.

Get Unbanned From WhatsApp – Contact Support

If you want to get unbanned from WhatsApp quickly, contact the WhatsApp Support team and ask them to review your account.

This method would be effective only if WhatsApp banned your account by mistake. So, if you think your WhatsApp account is banned by mistake, you can follow this method.

1. Open your mobile web browser and visit the WhatsApp Contact Us page.

2. On the Contact WhatsApp screen, select WhatsApp Messenger Support.

3. Now fill in the details like your phone number linked with WhatsApp, email address, device, and message.

fill in the details

4. Describe why your account should be restored on the message. Explain your issue and click on the Next step.

Explain your issue

That’s it! This will send your appeal to the WhatsApp Support Team. They will review your banned WhatsApp account and unban it (if applicable).

WhatsApp Temporary Ban Recovery

Those searching for how to unbanned from WhatsApp quickly must email the WhatsApp support team. If your WhatsApp account is banned temporarily, email the WhatsApp support team explaining your problem.

Just write as much detail as possible in the email message. This will help the WhatsApp Support team look into your issue. However, emailing WhatsApp will only work if your account is banned by mistake.

If you’ve done anything that’s not allowed on the app, the chances of getting WhatsApp unbanned is very less.

WhatsApp Email Support: [email protected]

Take Help from Twitter

Take Help from Twitter

Another way to connect with WhatsApp is via Twitter. You can try this if you’re getting no email response from the WhatsApp Support team.

All you need to do is open Twitter and send a Tweet to WhatsApp explaining your problem. To increase your chances of getting exposure, you can ask your friends to retweet the tweet you’ve shared.

This will help your Tweet get noticed and increase your chances of getting a reply from the official WhatsApp Twitter handle.

WhatsApp Twitter Handle:

Create another WhatsApp Account

Create new WhatsApp Account

If your WhatsApp account is banned permanently and every attempt has gone in vain, it’s best time to create another WhatsApp account.

You can sign up for WhatsApp with your secondary phone number and avoid doing things that are not allowed. WhatsApp also shared a list of best practices that you can do. Here are they.

  • Communicate with known contacts.
  • Use Group Controls Features.
  • Don’t use Modded Versions of WhatsApp.
  • Don’t send Automated and Repetitive Messages.
  • Think twice before forwarding messages.
  • Ask for permission and respect boundaries.
  • Don’t share contents that are considered illegal.

If you don’t ever want to lose your WhatsApp account, its best to follow these practices. You should always use WhatsApp responsibly to avoid problems.

So, these are the few things you can do to fix the ‘This account is not allowed to use WhatsApp’ error. You can try our shared methods to get your WhatsApp account unbanned. If you need more help getting your WhatsApp unbanned, let us know in the comments.


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