Adobe Sign Vs. DocuSign: E-signature Basics, Facts, And Which One To Choose

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Written By Larious

Larious is the Executive Editor of LowkeyTech. He is a tech enthusiast and a content writer. 





Last Updated on December 23, 2020 by Larious

The modern-day advancement of technology goes hand-in-hand with almost anything: business, school, politics, even jobs are turning into stay-at-home. With the pandemic pushing its progression further, it’s safe to say technology is embedded in 90% of our daily lives now. Especially in business, where everything is conducted through video calls, signatures can be obtained online directly.

These days, digital signature software exists to give businesses the ease of sending signatures faster and more reliable than pen and paper. The use of an E-signature has been found to raise document close rates and give transactions a smoother transition (read more). No longer will businesses be scanning, printing, and sending documents that often either fail because of a technicality or a delay.

Benefits Of Using An E-signature

  1. It’s Cost-effective

Those companies that pioneered e-signatures are first to attest they are both economical and easy to use. Switching to this method can prompt a decrease in paper-use, purchase of pens, bulky paper cabinets, lessen administrative staff salaries, and a thrifty way to save money meant for courier or postal services.

Whether you’re the CEO or the secretary, you’ll find peace of mind when considering the use of e-signature for essential documents. You don’t have to lose another sheet of paper that will either make or break a potential deal.

  1. Safer And Secure

Business documents need to be kept confidential, as it can reveal sensitive information, deals, contract policies, etc. For this reason, hackers and schemers are never few and far between. They always find malicious ways to obtain your essential files and signatures for their own profit and gain.

Unlike traditional paper that can easily be obtained, stolen, or compromised, e-signatures are almost impossible to manipulate. This is why an e-signature software like Adobe Sign is needed to protect your document’s overall safety with its audit trails and digital encryptions. The risk of your documents being altered or destroyed can be significantly reduced to a minuscule percentage through these features.

  1. E-signatures Save Time

Mobile signing has been a trend for years, and for a good reason. It makes things easier for both parties and saves time between preparing and delivering the documents. E-signatures can enable someone to get multiple signatures in one setting, making it very efficient for multi-tasking. It can also be utilized through a mobile phone, which makes transactions even more accessible than before.

  1. Enhanced Reputation

How customers and other potential contractors see a company is everything to a business owner. Everybody knows reputation can make or break a company. One latch of a scandal and sponsors and customers can boycott your company (link:, thus making you lose sales. It is essential to make sure a healthy and solid reputation comes out from transactions and relationships.

Utilizing an electronic signature can boost your business’ reputation. It can present your company as adaptive to new technologies and up-to-date with the present tools. This can be attractive to potential partners and customers, as they trust companies that are both progressive and open-minded to change.

Adobe Sign Vs. DocuSign: A Side-by-side Comparison

Adobe Sign

Adobe Sign is an electronic signature software that allows you to manage signature processes throughout your use. It can be used through your mobile and other devices. It is part of the adobe cloud services. Adobe Sign was founded in 2006 as EchoSign.


DocuSign originates from, which is situated in San Francisco, USA. It was founded in 2003, which is older compared to Adobe Sign. Like its counterpart, it can be accessed on many devices, including apple and android mobile devices.

As you can see, both offer similar services and have almost the same features. Let’s take a comparison check by looking at some uses and benefits they typically give.

  1. In Terms Of Digital Signatures

The most common service both can deliver for your service is the ability to sign documents legally. Both Adobe Sign and DocuSign can have you using their service using a mobile phone and on the PC. As for flexibility, both can cater to offline signatures in situations where network connectivity isn’t available.

As for sending documents to recipients, both software follows a similar process. E-mails are sent to the receiver to follow, and it will ultimately lead to the document where they can sign. All the while, the creator of the document can track what has and hasn’t been signed yet and the status of the document through the audit trails.

The final score is: both evenly matched this field in terms of quality of service.

  1. In Terms Of Customization

Adobe Sign and DocuSign both have customization tools you can use to edit your brand. This includes inserting logos, taglines, fonts, and other useful features. You can also use advanced options to edit custom headers, URLs, and footers. These changes made from the tools can reflect any documents that use the same template and will update all across those documents. This feature can save you time with editing each and every document.

The winner for this: Adobe Sign. Though both services generally deliver the same customization features, Adobe Sign is much easier for beginners to understand and navigate. Once downloaded, this software can provide a jump-start option that helps with logos, banners, etc. It also provides all brand functionality at a lower price.

  1. In Terms Of Integrations

Both brands have integrations. Adobe Sign was integrated with Microsoft after it was announced to be its preferred e-signature choice in 2017. It then began its integration in Adobe Sign, Microsoft Flow (SharePoint, Dynamics, OneDrive), and Microsoft 365. 

DocuSign, on the other hand, offers more than a hundred native integrations with various other service partners. This includes Microsoft, other affiliations of Adobe Sign, and more. 

For this, DocuSign is superior to Adobe Sign. They have every integration Adobe Sign has and a lot more. They also offer this at a lower pricing range than Adobe Sign. As for the sheer number of native integrations, you’ll have extensive options with DocuSign. 


Both have their own weaknesses and strengths. If you want more customization options and easy navigation, Adobe Sign is for you. If what you require is a plethora of native integrations, DocuSign is the best choice. Whatever your choice may be, both offer excellent, quality, and secure e-signature services.


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