How to Fix Microsoft Store Crashing on Windows 10 Problem

Photo of author
Written By Larious

Larious is the Executive Editor of LowkeyTech. He is a tech enthusiast and a content writer. 





Last Updated on November 6, 2020 by Larious

Softwares were one of the most important parts of the Windows ecosystem. Just like Android, you will find software for every different purpose on the Windows 10 store. When it comes to the user-interface and popularity, Windows Store, Microsoft software, whatever you want to call it, isn’t the most popular store out there.

The reason behind that is the bugs and crashes. Recently, we have received multiple messages from our users regarding the Windows Store app kept crashing at launch. Well, there could be several reasons for these types of crashes, hence, below we have tried to share some of the essential tips that could help you deal with such issues.

Also Read: How to Fix Microsoft Store Crashing on Windows 10 Problem

Fix Microsoft Store Crashing Problem

So, in this article, we are going to share some of the best methods to fix the Microsoft Store crashing problem. Let’s check out.

1. Set Accurate Date and Time

Set Accurate Date and Time

The date and the time of the Windows could interact with the smooth behavior of the apps if it’s incorrect. Incorrect date & time could raise several issues like connection loss, unusual app behavior, app crashes, etc.

So, the chances are high that your Windows 10 store is crashing due to the incorrect date and time of your Windows. So, before following the next methods, make sure to set an accurate date & time.

2. Delete the Cache

Delete the CacheDelete the Cache

The hidden cause behind the Windows 10 store crashing relies on the stored cache files or the data over time. Now the process is simple, to solve the issue just clear away the whole of the cache. To do that, search for the “WSReset.exe” in the search bar of the start menu, and then open it. That’s all you have to do to clear the Windows 10 store cache.

3. Register Again on Store

Register Again on StoreRegister Again on Store

Try to re-register your Windows Store account as this could possibly solve the issues, and hence prevent it from crashing. To re-register on the Windows Store, first of all, open CMD as an administrator. Inside the Command Prompt panel, paste the following command:

PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + 'AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"

The above command will remove the user account connected to the Windows store. You need to sign with your Microsoft account again. to fix the problem.

4. Set you as an owner

Set you as an ownerSet you as an owner

Windows 10 store app often crashes when you don’t own any file on the Windows app. So, before making any further changes, make sure to give entire permission for the Windows file in case they are pre-existing. To do that, you need to set as an owner on the Windows store, which is a lengthy process. You can watch youtube videos to know how to set yourself as an owner on Windows Store.

5. Change Your DNS Address

Well, if the Windows 10 store is frequently crashing and showing you some error codes like ‘0x80131500’, then you need to change your DNS address. Well, these types of Windows 10 store errors appear when your PC is failing to connect through a certain DNS server. So, in this method, we are going to change the DNS address to fix Windows 10 store crashing problem.

Step 1. First of all, open Control Panel and select ‘Network and Sharing Center’

Click on Network and Sharing CenterClick on Network and Sharing Center

Step 2. Now click on the ‘Change adapter settings’

Click on Change adapter settingsClick on Change adapter settings

Step 3. Next, right-click on the connected adapter and select ‘Properties’

Select PropertiesSelect Properties

Step 4. Now select ‘Internet Protocol Version 4 (TCP/IPv4)’ and click on ‘Properties’

Select Internet Protocol Version 4 and click on 'Properties'Select Internet Protocol Version 4 and click on 'Properties'

Step 5. Choose the radio button ‘Use the following DNS server addresses’ and enter the DNS value. Google DNS is recommended which is ‘ or’. Once done, click on the ‘Ok’ button to apply the changes.

Fill in the DNS Server addresses and click on OkFill in the DNS Server addresses and click on Ok

That’s it! You are done. Now just restart your computer to apply the changes.

6. Update Windows

Update WindowsUpdate Windows

Well, if everything failed to fix the Windows store problem, then you need to check for the available Windows updates. If you haven’t updated your operating system for a while, then the Microsoft Store app might be missing out on important bug fixes and features. Since you can’t manually update the Microsoft Store, you need to install the pending Windows 10 update. That should likely help fix any persistent bugs or issues associated with the Microsoft Store app.

So, this is all about how to fix the Microsoft Store crashing problem in 2020. I hope this article helped you! Share it with your friends also. If you have any doubts related to this, let us know in the comment box below.


How to Hide & Lock Photos in Windows 10 in 2020

How to Fix Some Websites Not Loading/Opening in Browser


Leave a comment